Worldwide Aerospace prides itself on being a fair and honest company for both vendors and customers. We do require agreement on the following terms and conditions.
Unless otherwise specified at the time of order, warranty period for all units is 90 days from the date of order. Any extended warranty must be negotiated at the time of order.
The warranty is void if the unit shows signs of abuse, alteration, broken seals, improper installation, or improper packaging for shipment. We maintain the right to refuse warranty coverage if the customer elects to have products shipped by ground. Any unit received that has been dropped, cannibalized, overheated, submerged or has abnormal wear will not be covered under warranty. If this situation arises, the customer will be notified and a solution will be negotiated. In the event that the malfunction cannot be duplicated, an evaluation or exchange fee will be charged (whichever is applicable).
All warranty work must be done through Worldwide Aerospace. Unauthorized repair work done through outside repair stations will not be covered under warranty.
Returning a unit for credit is subject to a 25% restocking fee. Units must be returned within 30 days of purchase to be eligible for credit.
Units must be returned in the orignal unopened packaging and uninstalled.
All returns must be authorized by Worldwide Aerospace personal who will issue an RMA number.
Worldwide Aerospace does not transfer ownership of any sale to the customer until full payment is made. New customers must pay with either a credit card or wire transfer. We accept all major credit cards and normally we do not charge a convenience fee. Both company checks and certified checks will not be accepted without prior authorization.
We do offer Net-30 terms to approved companies who have made at least five (5) transactions within a two-year period. Subject to approval and yearly review.
Customers purchasing Standard Exchanges with Worldwide Aerospace LLC must agree to following terms. Exchange cores are due within 30 days after the date of invoice. Cores not received within 30 days will be invoiced the core charge.
The core unit must be the same part number as the exchange unit unless otherwise approved.
The core must be able to be certified to the condition of the original exchange unit that Worldwide Aerospace LLC provided with the maximum repair price not exceeding 75% of the exchange price. Additional billing may apply for recertification cost above the maximum repair price. In the event that your unit cannot be economically re-certified, you agree to one of the following options: 1) Provide a substitute core that is economically repairable; 2) Pay the stated core charge in addition to the exchange fee and the evaluation charge; 3) Pay the excessive repair cost above the maximum repair cost in addition to the exchange fee. All cores must have documentation tracing the unit to a FAA approved source and a “non-incident” statement. Failure to provide this information may result in the non-acceptance of the core and result in the outright billing of the core value.